Discussion:
Campus feedback on proposed policies/revisions
Ellen M Hemmerlein
2014-10-03 13:09:43 UTC
Permalink
Good morning,

I see that some schools solicit general feedback as part of the policy development process. For example, I see that sometimes new policies are posted on the policy website with a general invitation to comment. Can anyone offer some insight on how well that process functions? Do you find it to be productive? Onerous? Do you find that the effect on campus by-in is worthwhile?

Thank you,
Ellen



Ellen M. Hemmerlein, Esq. | Associate General Counsel
Business Affairs and Real Estate
Office of University Counsel

Syracuse University
Crouse-Hinds Hall, Suite 513 | 900 S. Crouse Avenue
Syracuse, New York 13244-2130
Office 315.443.9057 | Email emhemmer-***@public.gmane.org<mailto:emhemmer-***@public.gmane.org>
Long, Kevin
2014-10-03 13:23:50 UTC
Permalink
We do this regularly as part of our policy and procedure development process using the exact feedback mechanism you describe (we also directly contact affected units, governance, and collective bargaining units ahead of time to encourage them to use the online feedback form). The number of comments received are not overwhelming, so the feedback process is very manageable, and the comments we do receive are often helpful in identifying title/reporting changes, gaps in the proposed draft, and potential implementation issues that those of us who are too close to the language often miss. Apart from the feedback that allows us to craft better language, the process serves to educate the college community on many of these issues and the rationale for any changes. We've found that even if people do not provide feedback, the ability to be made aware of the changes and the opportunity to participate in the process does create buy-in and aids in overall transparency, compliance, and, ultimately, better policies and procedures.

Kevin L. Long, Ph.D.
Senior Planning and Policy Analyst
Montgomery College
(240) 567-7972
FAX: (240) 567-7122
kevin.long-v9UPqxi8zhFDeRKQ+***@public.gmane.org<mailto:kevin.long-v9UPqxi8zhFDeRKQ+***@public.gmane.org>



From: bounce-118101821-56848796-***@public.gmane.org [mailto:bounce-118101821-56848796-***@public.gmane.org] On Behalf Of Ellen M Hemmerlein
Sent: Friday, October 03, 2014 9:10 AM
To: 'acupa-l-***@public.gmane.org'
Subject: [acupa-l] Campus feedback on proposed policies/revisions

Good morning,

I see that some schools solicit general feedback as part of the policy development process. For example, I see that sometimes new policies are posted on the policy website with a general invitation to comment. Can anyone offer some insight on how well that process functions? Do you find it to be productive? Onerous? Do you find that the effect on campus by-in is worthwhile?

Thank you,
Ellen



Ellen M. Hemmerlein, Esq. | Associate General Counsel
Business Affairs and Real Estate
Office of University Counsel

Syracuse University
Crouse-Hinds Hall, Suite 513 | 900 S. Crouse Avenue
Syracuse, New York 13244-2130
Office 315.443.9057 | Email emhemmer-***@public.gmane.org<mailto:emhemmer-***@public.gmane.org>


ATTN: Please be aware that when you respond to an ACUPA-L e-mail, the reply will be distributed to the ENTIRE list of members. If you do NOT want to send an e-mail to everyone, please reply directly to the individual who initiated the query (their e-mail address appears in the "From" line of their original e-mail).

If you wish to remove yourself from the ACUPA e-mail list, please go to the following website and complete the form. We will remove you from the list within 24 hours, during normal business hours.

http://www.acupa.org/MembershipForm_Discontinue.html

If you have questions about the ACUPA e-list, please contact Jamie Parris at jamieparris-***@public.gmane.org<mailto:jamieparris-***@public.gmane.org?subject=ACUPA%20e-list%20assistance> or 607-255-6837.
Ellen M Hemmerlein
2014-10-03 13:38:57 UTC
Permalink
Kevin,

Thank you for taking the time to give me your thoughts.

Ellen

Ellen M. Hemmerlein, Esq. | Associate General Counsel
Business Affairs and Real Estate
Office of University Counsel

Syracuse University
Crouse-Hinds Hall, Suite 513 | 900 S. Crouse Avenue
Syracuse, New York 13244-2130
Office 315.443.9057 | Email emhemmer-***@public.gmane.org<mailto:emhemmer-***@public.gmane.org>

From: bounce-118101928-71474564-***@public.gmane.org [mailto:bounce-118101928-71474564-***@public.gmane.org] On Behalf Of Long, Kevin
Sent: Friday, October 03, 2014 9:24 AM
To: 'Institutional policy-related discussions'
Subject: RE:[acupa-l] Campus feedback on proposed policies/revisions

We do this regularly as part of our policy and procedure development process using the exact feedback mechanism you describe (we also directly contact affected units, governance, and collective bargaining units ahead of time to encourage them to use the online feedback form). The number of comments received are not overwhelming, so the feedback process is very manageable, and the comments we do receive are often helpful in identifying title/reporting changes, gaps in the proposed draft, and potential implementation issues that those of us who are too close to the language often miss. Apart from the feedback that allows us to craft better language, the process serves to educate the college community on many of these issues and the rationale for any changes. We've found that even if people do not provide feedback, the ability to be made aware of the changes and the opportunity to participate in the process does create buy-in and aids in overall transparency, compliance, and, ultimately, better policies and procedures.

Kevin L. Long, Ph.D.
Senior Planning and Policy Analyst
Montgomery College
(240) 567-7972
FAX: (240) 567-7122
kevin.long-v9UPqxi8zhFDeRKQ+***@public.gmane.org<mailto:kevin.long-v9UPqxi8zhFDeRKQ+***@public.gmane.org>



From: bounce-118101821-56848796-***@public.gmane.org<mailto:bounce-118101821-56848796-***@public.gmane.org> [mailto:bounce-118101821-56848796-***@public.gmane.org] On Behalf Of Ellen M Hemmerlein
Sent: Friday, October 03, 2014 9:10 AM
To: 'acupa-l-***@public.gmane.org'
Subject: [acupa-l] Campus feedback on proposed policies/revisions

Good morning,

I see that some schools solicit general feedback as part of the policy development process. For example, I see that sometimes new policies are posted on the policy website with a general invitation to comment. Can anyone offer some insight on how well that process functions? Do you find it to be productive? Onerous? Do you find that the effect on campus by-in is worthwhile?

Thank you,
Ellen



Ellen M. Hemmerlein, Esq. | Associate General Counsel
Business Affairs and Real Estate
Office of University Counsel

Syracuse University
Crouse-Hinds Hall, Suite 513 | 900 S. Crouse Avenue
Syracuse, New York 13244-2130
Office 315.443.9057 | Email emhemmer-***@public.gmane.org<mailto:emhemmer-***@public.gmane.org>


ATTN: Please be aware that when you respond to an ACUPA-L e-mail, the reply will be distributed to the ENTIRE list of members. If you do NOT want to send an e-mail to everyone, please reply directly to the individual who initiated the query (their e-mail address appears in the "From" line of their original e-mail).

If you wish to remove yourself from the ACUPA e-mail list, please go to the following website and complete the form. We will remove you from the list within 24 hours, during normal business hours.

http://www.acupa.org/MembershipForm_Discontinue.html

If you have questions about the ACUPA e-list, please contact Jamie Parris at jamieparris-***@public.gmane.org<mailto:jamieparris-***@public.gmane.org?subject=ACUPA%20e-list%20assistance> or 607-255-6837.



ATTN: Please be aware that when you respond to an ACUPA-L e-mail, the reply will be distributed to the ENTIRE list of members. If you do NOT want to send an e-mail to everyone, please reply directly to the individual who initiated the query (their e-mail address appears in the "From" line of their original e-mail).

If you wish to remove yourself from the ACUPA e-mail list, please go to the following website and complete the form. We will remove you from the list within 24 hours, during normal business hours.

http://www.acupa.org/MembershipForm_Discontinue.html

If you have questions about the ACUPA e-list, please contact Jamie Parris at jamieparris-***@public.gmane.org<mailto:jamieparris-***@public.gmane.org?subject=ACUPA%20e-list%20assistance> or 607-255-6837.
Theresa Rowe
2014-10-03 13:48:37 UTC
Permalink
We didn't feel we could just take comments online and effectively
understand the points. We take policies to a variety of advisory
committees, and engage in discussion. This works well for us, and it also
provides early awareness of the policy for training purposes.
Post by Ellen M Hemmerlein
Good morning,
I see that some schools solicit general feedback as part of the policy
development process. For example, I see that sometimes new policies are
posted on the policy website with a general invitation to comment. Can
anyone offer some insight on how well that process functions? Do you find
it to be productive? Onerous? Do you find that the effect on campus by-in
is worthwhile?
Thank you,
Ellen
*Ellen M. Hemmerlein, Esq.* | Associate General Counsel
*Business Affairs and Real Estate*
*Office of University Counsel*
*Syracuse University*
Crouse-Hinds Hall, Suite 513 | 900 S. Crouse Avenue
Syracuse, New York 13244-2130
ATTN: Please be aware that when you respond to an ACUPA-L e-mail, the
reply will be distributed to the ENTIRE list of members. If you do NOT want
to send an e-mail to everyone, please reply directly to the individual who
initiated the query (their e-mail address appears in the "From" line of
their original e-mail).
If you wish to remove yourself from the ACUPA e-mail list, please go to
the following website and complete the form. We will remove you from the
list within 24 hours, during normal business hours.
http://www.acupa.org/MembershipForm_Discontinue.html
If you have questions about the ACUPA e-list, please contact Jamie Parris
607-255-6837.
--
Theresa Rowe
Chief Information Officer
Oakland University
Visken-Diaz, Susan
2014-10-03 13:58:37 UTC
Permalink
We do this as well. We post to a 30 day "draft "site and request feedback. Our outcome is very similar to Kevin's. It does help foster good will. If you'd like more detail please feel free to ask.

Sue

From: bounce-118101928-56848948-***@public.gmane.org [mailto:bounce-118101928-56848948-***@public.gmane.org] On Behalf Of Long, Kevin
Sent: Friday, October 03, 2014 9:24 AM
To: 'Institutional policy-related discussions'
Subject: RE:[acupa-l] Campus feedback on proposed policies/revisions

We do this regularly as part of our policy and procedure development process using the exact feedback mechanism you describe (we also directly contact affected units, governance, and collective bargaining units ahead of time to encourage them to use the online feedback form). The number of comments received are not overwhelming, so the feedback process is very manageable, and the comments we do receive are often helpful in identifying title/reporting changes, gaps in the proposed draft, and potential implementation issues that those of us who are too close to the language often miss. Apart from the feedback that allows us to craft better language, the process serves to educate the college community on many of these issues and the rationale for any changes. We've found that even if people do not provide feedback, the ability to be made aware of the changes and the opportunity to participate in the process does create buy-in and aids in overall transparency, compliance, and, ultimately, better policies and procedures.

Kevin L. Long, Ph.D.
Senior Planning and Policy Analyst
Montgomery College
(240) 567-7972
FAX: (240) 567-7122
kevin.long-v9UPqxi8zhFDeRKQ+***@public.gmane.org<mailto:kevin.long-v9UPqxi8zhFDeRKQ+***@public.gmane.org>



From: bounce-118101821-56848796-***@public.gmane.org<mailto:bounce-118101821-56848796-***@public.gmane.org> [mailto:bounce-118101821-56848796-***@public.gmane.org] On Behalf Of Ellen M Hemmerlein
Sent: Friday, October 03, 2014 9:10 AM
To: 'acupa-l-***@public.gmane.org'
Subject: [acupa-l] Campus feedback on proposed policies/revisions

Good morning,

I see that some schools solicit general feedback as part of the policy development process. For example, I see that sometimes new policies are posted on the policy website with a general invitation to comment. Can anyone offer some insight on how well that process functions? Do you find it to be productive? Onerous? Do you find that the effect on campus by-in is worthwhile?

Thank you,
Ellen



Ellen M. Hemmerlein, Esq. | Associate General Counsel
Business Affairs and Real Estate
Office of University Counsel

Syracuse University
Crouse-Hinds Hall, Suite 513 | 900 S. Crouse Avenue
Syracuse, New York 13244-2130
Office 315.443.9057 | Email emhemmer-***@public.gmane.org<mailto:emhemmer-***@public.gmane.org>


ATTN: Please be aware that when you respond to an ACUPA-L e-mail, the reply will be distributed to the ENTIRE list of members. If you do NOT want to send an e-mail to everyone, please reply directly to the individual who initiated the query (their e-mail address appears in the "From" line of their original e-mail).

If you wish to remove yourself from the ACUPA e-mail list, please go to the following website and complete the form. We will remove you from the list within 24 hours, during normal business hours.

http://www.acupa.org/MembershipForm_Discontinue.html

If you have questions about the ACUPA e-list, please contact Jamie Parris at jamieparris-***@public.gmane.org<mailto:jamieparris-***@public.gmane.org?subject=ACUPA%20e-list%20assistance> or 607-255-6837.



ATTN: Please be aware that when you respond to an ACUPA-L e-mail, the reply will be distributed to the ENTIRE list of members. If you do NOT want to send an e-mail to everyone, please reply directly to the individual who initiated the query (their e-mail address appears in the "From" line of their original e-mail).

If you wish to remove yourself from the ACUPA e-mail list, please go to the following website and complete the form. We will remove you from the list within 24 hours, during normal business hours.

http://www.acupa.org/MembershipForm_Discontinue.html

If you have questions about the ACUPA e-list, please contact Jamie Parris at jamieparris-***@public.gmane.org<mailto:jamieparris-***@public.gmane.org?subject=ACUPA%20e-list%20assistance> or 607-255-6837.
Keenan, Mary
2014-10-03 14:29:34 UTC
Permalink
We have a discussion board called "Draft Review". We post new and revised policies at the beginning of the month and remove them at the end. We've had as few as 3 policies and as many as 25 at one time. Any feedback is sent back to the authors, who then revise and send a final draft to me to take through the approval process. We have over 37,000 employees in our system and anywhere from 200 to 500 people visit the site depending on what policies are out there (I send advance notification of what is going to be posted). Of that, maybe 20 to 30 people actually leave comments. People also send me email directly with feedback.

We are just beginning discussions on whether or not it is productive, but we have received some very good feedback from around our system (25 hospitals). It can be an onerous process - taking me anywhere from 2 to 8 hours - again, depending on the number of policies I am working with. I have heard by word of mouth that people appreciate the opportunity to provide input and ask questions.

Mary Keenan

From: bounce-118101821-56848766-***@public.gmane.org [mailto:bounce-118101821-56848766-***@public.gmane.org] On Behalf Of Ellen M Hemmerlein
Sent: Friday, October 03, 2014 6:10 AM
To: 'acupa-l-***@public.gmane.org'
Subject: [acupa-l] Campus feedback on proposed policies/revisions

Good morning,

I see that some schools solicit general feedback as part of the policy development process. For example, I see that sometimes new policies are posted on the policy website with a general invitation to comment. Can anyone offer some insight on how well that process functions? Do you find it to be productive? Onerous? Do you find that the effect on campus by-in is worthwhile?

Thank you,
Ellen



Ellen M. Hemmerlein, Esq. | Associate General Counsel
Business Affairs and Real Estate
Office of University Counsel

Syracuse University
Crouse-Hinds Hall, Suite 513 | 900 S. Crouse Avenue
Syracuse, New York 13244-2130
Office 315.443.9057 | Email emhemmer-***@public.gmane.org<mailto:emhemmer-***@public.gmane.org>


ATTN: Please be aware that when you respond to an ACUPA-L e-mail, the reply will be distributed to the ENTIRE list of members. If you do NOT want to send an e-mail to everyone, please reply directly to the individual who initiated the query (their e-mail address appears in the "From" line of their original e-mail).

If you wish to remove yourself from the ACUPA e-mail list, please go to the following website and complete the form. We will remove you from the list within 24 hours, during normal business hours.

http://www.acupa.org/MembershipForm_Discontinue.html

If you have questions about the ACUPA e-list, please contact Jamie Parris at jamieparris-***@public.gmane.org<mailto:jamieparris-***@public.gmane.org?subject=ACUPA%20e-list%20assistance> or 607-255-6837.
Zalatoris, Scott R
2014-10-03 15:23:10 UTC
Permalink
Ellen,

We use open comment periods as a component of our general policy analysis process. We have found it to be useful and worthwhile for two main reasons. The first is that we regularly receive useful and substantive feedback. The second is that it helps us reach more potential stakeholders.

We use our own variation of the BlogCFC application to host the prospective policy, and collect feedback. This application has helped to streamline the input process. We also follow up with individuals after they comment; both to thank them, and to see if they have any additional input. We have received positive feedback from this process.

Regards,

Scott R Zalatoris

Policy Specialist
Administrative Services
University of Illinois - Office of Business and Financial Services
809 S Marshfield AVE | MC 079 | Chicago, IL 60612
Office: 312-355-5107 | Fax: 312-413-8369 | Email: szalat2-***@public.gmane.org<mailto:szalat2-***@public.gmane.org>
OBFS Website: www.obfs.uillinois.edu<http://www.obfs.uillinois.edu/>

Under the Illinois Freedom of Information Act (FOIA), any written communication to or from University employees regarding University business is a public record and may be subject to public disclosure.



From: bounce-118101821-71510573-***@public.gmane.org [mailto:bounce-118101821-71510573-***@public.gmane.org] On Behalf Of Ellen M Hemmerlein
Sent: Friday, October 03, 2014 8:10 AM
To: 'acupa-l-***@public.gmane.org'
Subject: [acupa-l] Campus feedback on proposed policies/revisions

Good morning,

I see that some schools solicit general feedback as part of the policy development process. For example, I see that sometimes new policies are posted on the policy website with a general invitation to comment. Can anyone offer some insight on how well that process functions? Do you find it to be productive? Onerous? Do you find that the effect on campus by-in is worthwhile?

Thank you,
Ellen



Ellen M. Hemmerlein, Esq. | Associate General Counsel
Business Affairs and Real Estate
Office of University Counsel

Syracuse University
Crouse-Hinds Hall, Suite 513 | 900 S. Crouse Avenue
Syracuse, New York 13244-2130
Office 315.443.9057 | Email emhemmer-***@public.gmane.org<mailto:emhemmer-***@public.gmane.org>


ATTN: Please be aware that when you respond to an ACUPA-L e-mail, the reply will be distributed to the ENTIRE list of members. If you do NOT want to send an e-mail to everyone, please reply directly to the individual who initiated the query (their e-mail address appears in the "From" line of their original e-mail).

If you wish to remove yourself from the ACUPA e-mail list, please go to the following website and complete the form. We will remove you from the list within 24 hours, during normal business hours.

http://www.acupa.org/MembershipForm_Discontinue.html

If you have questions about the ACUPA e-list, please contact Jamie Parris at jamieparris-***@public.gmane.org<mailto:jamieparris-***@public.gmane.org?subject=ACUPA%20e-list%20assistance> or 607-255-6837.
Rachel Grace King
2014-10-03 17:34:12 UTC
Permalink
Hi Ellen,
Here at Wake Tech, to promote shared governance we created a Community Review section for our policy approval/review process. It is a simple blog that was set up and each policy that is open for review/comment is on the blog. We made it a requirement to sign in using their employee key account so people wouldn't just write non-productive comments regarding the policy changes. We leave the review period open for about 7 business days. Depending on the policy and the type of changes usually determine how many comments will be left. For example, when our Smoking policy was under review we had 25 comments left and some changes receive no comments. So far, the comments have been helpful and several people have commented that they liked having a say in the process before a policy change becomes official. The vice president of the applicable areas has final authority whether to change the policy based on feedback from the Community Review before routing it up for final approval.

Thanks,
Rachle

_______________________________
Rachel King, M.A.
Policies and Procedures Manager
Adjunct Instructor, Office Systems Technology
Wake Technical Community College
9101 Fayetteville Road
Raleigh, NC 27603
(919) 866-5603, Main Campus - MH 326C
rking-3R7VjotlAXP2fBVCVOL8/***@public.gmane.org<mailto:rking-3R7VjotlAXP2fBVCVOL8/***@public.gmane.org>
policies-3R7VjotlAXP2fBVCVOL8/***@public.gmane.org<mailto:policies-3R7VjotlAXP2fBVCVOL8/***@public.gmane.org>
_______________________________

From: bounce-118101821-65249557-***@public.gmane.org [mailto:bounce-118101821-65249557-***@public.gmane.org] On Behalf Of Ellen M Hemmerlein
Sent: Friday, October 03, 2014 9:10 AM
To: 'acupa-l-***@public.gmane.org'
Subject: [acupa-l] Campus feedback on proposed policies/revisions

Good morning,

I see that some schools solicit general feedback as part of the policy development process. For example, I see that sometimes new policies are posted on the policy website with a general invitation to comment. Can anyone offer some insight on how well that process functions? Do you find it to be productive? Onerous? Do you find that the effect on campus by-in is worthwhile?

Thank you,
Ellen



Ellen M. Hemmerlein, Esq. | Associate General Counsel
Business Affairs and Real Estate
Office of University Counsel

Syracuse University
Crouse-Hinds Hall, Suite 513 | 900 S. Crouse Avenue
Syracuse, New York 13244-2130
Office 315.443.9057 | Email emhemmer-***@public.gmane.org<mailto:emhemmer-***@public.gmane.org>


ATTN: Please be aware that when you respond to an ACUPA-L e-mail, the reply will be distributed to the ENTIRE list of members. If you do NOT want to send an e-mail to everyone, please reply directly to the individual who initiated the query (their e-mail address appears in the "From" line of their original e-mail).

If you wish to remove yourself from the ACUPA e-mail list, please go to the following website and complete the form. We will remove you from the list within 24 hours, during normal business hours.

http://www.acupa.org/MembershipForm_Discontinue.html

If you have questions about the ACUPA e-list, please contact Jamie Parris at jamieparris-***@public.gmane.org<mailto:jamieparris-***@public.gmane.org?subject=ACUPA%20e-list%20assistance> or 607-255-6837.



Email correspondence to and from this address may be subject to the North Carolina Public Records law and may be disclosed to third parties by an authorized state official (NCGS. ch. 132). Student educational records are subject to FERPA.
Michele Gross
2014-10-06 15:52:47 UTC
Permalink
Hi Ellen,
We've used a 30-day comment period for years. This is in addition to the
consultation that occurs during the development of the policy. It provides
a number of benefits for us (and hopefully for the end users). With a
five-campus system, 65,000 students, and more than 20,000 employees, this
element of our program provides the following benefits:

1) It's one way of communicating new or significant changed policies.
Without this prompt, most people would not know a change has been made, and
I know this will be a surprise, but very few people look at policies on a
daily basis!

2) The policy owner finds out about potential gaps, lack of clarity, or
inconsistencies from comments that are made.

3) It provides an outlet for criticism or praise, whether constructive or
not. The individuals who often submit their concerns anonymously just
want to tell us and the policy owner what they think. It works better if
they are able to vent before the policy goes live, then after. We are now
debuting a new optional program for tenure faculty called Tenure Trade
Program. We have received a few unkind comments, but most are just asking
because they want to understand more about the options that may be
available to them.

4) It's an opportunity to ask questions for clarity. If an individual asks
a question and provides their email, they receive an answer.

These questions along with all other comments are still bundled at the end
of the 30-day period and forwarded to the policy owner and subject matter
expert. The owner receives them and determines what, if anything, should
be changed to make the policy draft better.

On average, a non-controversial policy receives between 5-10 comments. A
highly controversial policy receives 50 or more. My manager's policy
(Individual Conflicts of Interest) was significantly received by her about
4 years ago, and her comments topped 400. This is atypical to say the
least.

The more personal the policy and the policies where there is an actual or
perceived "take-away", generally spur a flurry of comments. HR policies and
travel often fall into this category.

Yes, it does cause extra work. Yes, there are some people who might not be
as skilled at providing constructive criticism as others. But, we are
still benefiting from this process so we'll continue incorporating it into
our policy program.

Best of luck in your decision!
Michele
Post by Ellen M Hemmerlein
Good morning,
I see that some schools solicit general feedback as part of the policy
development process. For example, I see that sometimes new policies are
posted on the policy website with a general invitation to comment. Can
anyone offer some insight on how well that process functions? Do you find
it to be productive? Onerous? Do you find that the effect on campus by-in
is worthwhile?
Thank you,
Ellen
*Ellen M. Hemmerlein, Esq.* | Associate General Counsel
*Business Affairs and Real Estate*
*Office of University Counsel*
*Syracuse University*
Crouse-Hinds Hall, Suite 513 | 900 S. Crouse Avenue
Syracuse, New York 13244-2130
ATTN: Please be aware that when you respond to an ACUPA-L e-mail, the
reply will be distributed to the ENTIRE list of members. If you do NOT want
to send an e-mail to everyone, please reply directly to the individual who
initiated the query (their e-mail address appears in the "From" line of
their original e-mail).
If you wish to remove yourself from the ACUPA e-mail list, please go to
the following website and complete the form. We will remove you from the
list within 24 hours, during normal business hours.
http://www.acupa.org/MembershipForm_Discontinue.html
If you have questions about the ACUPA e-list, please contact Jamie Parris
607-255-6837.
--
Michele Gross, Director
University Policy Program
University of Minnesota
356-1 McNamara, 200 Oak street
Minneapolis, MN 55454
612-624-8081

http://policy.umn.edu/
Pamina Deutsch
2014-10-06 23:15:02 UTC
Permalink
Hi Ellen,

Similar to Michele and some other responders, at the University of New Mexico we have a 30-day (sometimes more), all-campus review and comment period at the end of the policy review and development process. This occurs after the policy draft has been developed by a committee, sent to 12 or more campus constituent groups for review and comment, and revised as appropriate based on the constituents' comments. During the 30-day review period, commenters can post their comments on the Policy Office website using Disqus<https://disqus.com/websites/>. We generally do not receive a large number of comments, but the comments we do receive—even the angry ones—help to clarify and refine the policy drafts. If we receive a large number of comments, say more than 30, then that usually indicates that there are fundamental problems with a policy, which we work to remedy even if it takes another entire semester or longer to do so.

Pamina
___________________________________________
[cid:14306816-7A67-4152-B1AA-7C52F1DB0BB6]
Pamina M. Deutsch
University Policy and Administrative Planning Director
UNM Policy Office, 114B Scholes Hall
MSC05 3357
1 University of New Mexico
Albuquerque, NM 87131-0001
Tel. 505.277-2069
Web. http://policy.unm.edu<http://policy.unm.edu/>

From: Michele Gross <m-gros-***@public.gmane.org<mailto:m-gros-***@public.gmane.org>>
Reply-To: Institutional policy-related discussions <acupa-l-Re1fH9pVRcN8uu+***@public.gmane.orgu<mailto:acupa-l-***@public.gmane.org>>
Date: Monday, October 6, 2014 9:52 AM
To: Institutional policy-related discussions <acupa-l-***@public.gmane.org<mailto:acupa-l-***@public.gmane.org>>
Subject: Re: [acupa-l] Campus feedback on proposed policies/revisions

Hi Ellen,
We've used a 30-day comment period for years. This is in addition to the consultation that occurs during the development of the policy. It provides a number of benefits for us (and hopefully for the end users). With a five-campus system, 65,000 students, and more than 20,000 employees, this element of our program provides the following benefits:

1) It's one way of communicating new or significant changed policies. Without this prompt, most people would not know a change has been made, and I know this will be a surprise, but very few people look at policies on a daily basis!

2) The policy owner finds out about potential gaps, lack of clarity, or inconsistencies from comments that are made.

3) It provides an outlet for criticism or praise, whether constructive or not. The individuals who often submit their concerns anonymously just want to tell us and the policy owner what they think. It works better if they are able to vent before the policy goes live, then after. We are now debuting a new optional program for tenure faculty called Tenure Trade Program. We have received a few unkind comments, but most are just asking because they want to understand more about the options that may be available to them.

4) It's an opportunity to ask questions for clarity. If an individual asks a question and provides their email, they receive an answer.

These questions along with all other comments are still bundled at the end of the 30-day period and forwarded to the policy owner and subject matter expert. The owner receives them and determines what, if anything, should be changed to make the policy draft better.

On average, a non-controversial policy receives between 5-10 comments. A highly controversial policy receives 50 or more. My manager's policy (Individual Conflicts of Interest) was significantly received by her about 4 years ago, and her comments topped 400. This is atypical to say the least.

The more personal the policy and the policies where there is an actual or perceived "take-away", generally spur a flurry of comments. HR policies and travel often fall into this category.

Yes, it does cause extra work. Yes, there are some people who might not be as skilled at providing constructive criticism as others. But, we are still benefiting from this process so we'll continue incorporating it into our policy program.

Best of luck in your decision!
Michele

On Fri, Oct 3, 2014 at 8:09 AM, Ellen M Hemmerlein <emhemmer-***@public.gmane.org<mailto:emhemmer-***@public.gmane.org>> wrote:
Good morning,

I see that some schools solicit general feedback as part of the policy development process. For example, I see that sometimes new policies are posted on the policy website with a general invitation to comment. Can anyone offer some insight on how well that process functions? Do you find it to be productive? Onerous? Do you find that the effect on campus by-in is worthwhile?

Thank you,
Ellen



Ellen M. Hemmerlein, Esq.| Associate General Counsel
Business Affairs and Real Estate
Office of University Counsel

Syracuse University
Crouse-Hinds Hall, Suite 513| 900 S. Crouse Avenue
Syracuse, New York 13244-2130
Office 315.443.9057<tel:315.443.9057>| Emailemhemmer-***@public.gmane.org<mailto:emhemmer-***@public.gmane.org>


ATTN: Please be aware that when you respond to an ACUPA-L e-mail, the reply will be distributed to the ENTIRE list of members. If you do NOT want to send an e-mail to everyone, please reply directly to the individual who initiated the query (their e-mail address appears in the "From" line of their original e-mail).

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--
Michele Gross, Director
University Policy Program
University of Minnesota
356-1 McNamara, 200 Oak street
Minneapolis, MN 55454
612-624-8081

http://policy.umn.edu/

ATTN: Please be aware that when you respond to an ACUPA-L e-mail, the reply will be distributed to the ENTIRE list of members. If you do NOT want to send an e-mail to everyone, please reply directly to the individual who initiated the query (their e-mail address appears in the "From" line of their original e-mail).

If you wish to remove yourself from the ACUPA e-mail list, please go to the following website and complete the form. We will remove you from the list within 24 hours, during normal business hours.

http://www.acupa.org/MembershipForm_Discontinue.html

If you have questions about the ACUPA e-list, please contact Jamie Parris at jamieparris-***@public.gmane.org<mailto:jamieparris-***@public.gmane.org?subject=ACUPA%20e-list%20assistance> or 607-255-6837.
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